Shipping & Delivery
Q: Where can you ship to?
A: We ship worldwide, but costs and delivery times vary depending on the destination. Please refer to our Shipping Policy or contact our Customer Service team for more details.
Q: What shipping methods can I choose?
A: Yes, we offer a variety of shipping methods, including standard shipping, express delivery, and international express delivery services. You can choose the shipping method that best suits you during checkout.
Size & Fit
Q: How should I choose the right size?
A: You can refer to our size guide, which includes detailed measurement methods and size comparison charts. If you are still unsure, please feel free to contact our Customer Service team and we will be happy to help you.
Q: If the clothing I received is not the right size, can I return or exchange it?
A: Yes, according to our Refund and Return Policy, you can return or exchange products that are not the right size within a certain period of time. Please refer to our policy for more details.
Order & Payment
Q: Can I pay by methods other than the website?
A: At present, we only accept payments through the website. You can use credit card, debit card and other online payment methods to complete the order payment.
Q: Can I cancel the order I have placed?
A: Once the order is confirmed, it cannot be cancelled. If you have any questions or needs, please contact our customer service team as soon as possible to assist.
About Yik Loon Services Sdn.Bhd
Q: Is Yik Loon Services Sdn.Bhd a registered company?
A: Yes, Yik Loon Services Sdn.Bhd is a registered and legally operated company. We adhere to the principle of honest operation and provide customers with high-quality clothing products and excellent services.